Thank you for shopping with TOPGOLD. We are committed to providing fast and reliable shipping for all orders.

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1. Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

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2. Shipping Locations

TOPGOLD currently ships across Canada. For international shipping inquiries, please contact us before placing your order.

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3. Shipping Time

Shipping times may vary depending on the destination and the shipping carrier. The estimated delivery time within Canada is typically 2–7 business days after the order has been shipped.

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4. Free Shipping

We offer free shipping across Canada on orders over $150.

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5. Tracking Information

Once your order has been shipped, you will receive a tracking number via email so you can monitor the delivery status of your package.

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6. Incorrect Address

Please ensure that the shipping address provided is correct. TOPGOLD is not responsible for delays or lost packages caused by incorrect or incomplete addresses.

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7. Lost or Damaged Packages

If your order arrives damaged or is lost during shipping, please contact us within 48 hours of delivery so we can assist you in resolving the issue.