Thank you for choosing TOPGOLD for your training and professional lash supplies. Please read our refund policy carefully before making a purchase.

1. Training Courses 🎓

Due to the nature of educational services and digital training materials, all training course payments are final and non-refundable.

Course deposits are non-refundable and non-transferable. Deposits are required to secure your spot in the training program.

If a student is unable to attend the scheduled training, the course may be rescheduled once with prior notice, depending on availability.

2. Online Courses 💻

Online training programs provide access to digital educational content. Once access to training materials or videos has been granted, the purchase becomes non-refundable.

3. Products 🛍️

We accept returns on unused products within 7 days of delivery.

To be eligible for a return:

• The product must be unused
• The product must be in its original packaging
• The return request must be submitted within 7 days after delivery

Shipping costs for returned items are the responsibility of the customer.

4. Damaged or Incorrect Items 📦

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos of the product so we can assist you with a replacement.

5. Contact 📩

For any refund or return requests, please contact us through the contact information provided on our website.